About Us Wholesale Service Centre Contact

    Contact the Wholesale Service Centre

    We are happy to help with any enquiries from business customers who use more than 50ML of water a year.
    Our office hours are 8am to 6pm, Monday to Friday. However we are available for emergency issues out of hours by dialling the number below, although this is only if you are a business customer who uses 50ML of water a year.


    You can get in touch by emailing us at wholesaleservicecentre@dwrcymru.com

    Write To Us

    Wholesale Service Centre

    Dwr Cymru Welsh Water

    PO Box 3164

    Fortran Road


    CF30 0FF


    Please contact us on 0800 260 5053

    Call advisor